Privacy Policy

1. Overview

coinseer ("we", "us", or "the service") provides an AI-assisted interface for cryptocurrency futures analysis and trading. This policy explains how we handle information when you use our web application and related services.

2. Exchange API keys and secrets

If you choose to connect an exchange account, you may provide API keys and secrets through our application. We treat these credentials as highly sensitive.

• We do not sell or share your API keys or secrets with third parties for marketing or unrelated purposes.
• Keys are encrypted at rest on our systems and used only to operate the service you requested. This includes authenticated exchange calls for USDT-M (or equivalent) futures features supported by the product, such as balances, positions, orders, and market data exposed through our tools.
• We do not use your exchange credentials outside this scope. You remain subject to your exchange's own terms and security practices.

3. Recommended API permissions (your responsibility)

When you create API keys on an exchange, follow that exchange's permission model and grant only the minimum scope needed—typically read access plus futures or derivatives trading write permissions. Avoid unrelated permissions, such as withdrawals, unless they are required. Exact labels differ by venue, including Binance and Gate.io; configure keys according to the exchange's official API documentation.

4. Account and usage data

We may process data needed to run the product, including authentication identifiers such as the OAuth profile from your sign-in provider, chat and session metadata, and technical logs for security and reliability. If you register through an invitation, the inviter may see your display name, avatar, masked email address, current plan, registration time, and campaign reward status. Public invitation pages may show the inviter's nickname and avatar. We use this data to provide, secure, and improve the service as described in our Terms of Use.

5. Analytics and session measurement

We use Google Analytics, Google Tag Manager, and Microsoft Clarity to understand page usage, product interactions, performance, and navigation patterns. These services may process technical information such as device and browser type, approximate location derived from your IP address, page category, interaction events, and session behavior, and may use cookies or similar technologies under their own privacy policies.

We configure product analytics not to send chat prompts or responses, exchange credentials, trade parameters, authentication tokens, invitation codes, share links, or account identifiers. Sensitive workspace and settings surfaces are marked for masking in Clarity, and Clarity is not loaded on shared-conversation, invitation, or authentication-callback routes. You can limit these technologies through browser privacy controls, content blockers, or vendor opt-out controls.

6. Account deletion

You can delete your account from Settings → General → Delete account. Deletion removes your coinseer profile, chats, exchange API keys, passkeys, login sessions, and in-app billing records. To prevent repeated invitation-campaign rewards, we retain a minimal sign-in-provider identity marker and referral-reward audit; deleted profiles are no longer shown to inviters. Payment processors, such as Stripe, may retain their own transaction records as required by law. Signing in again with the same identity creates a new empty account, but it is not treated as a first registration for campaign eligibility.

7. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure; you use the service at your own risk with respect to residual security risks.

8. Changes

We may update this policy from time to time. The "Last updated" date at the top will change when we do. Where permitted by law, continued use of the service after changes constitutes acceptance of the updated policy.

9. Contact

For privacy-related questions, contact us through the channels published on our website or repository, if any.